FAQs - QuikrStuff - Proudly made in the USA (2024)

aHow does the license plate holder work?

UPDATED SEPTEMBER 2023

The Tray Mount License Plate Kit includes all parts to mount license plate to rack tray and to your FIRST vehicle:

  • License Plate Bracket
  • Mounting brackets for underside of the Bike Tray

If you just need the License Plate Bracket for additional vehicles (without the mounting brackets), click HERE

See it in action:

FAQs - QuikrStuff - Proudly made in the USA (1)

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aAre you associated with original Quik Rack (company name removed)?

UPDATED SEPTEMBER 2023

Cal Phillips was the inventor, designer, and owner of the original Quik Rack and was already busy working on his latest and greatest Quik Rack Mach2 before parting ways with (company name removed for legal reasons). In addition to carrying more weight and meeting the need for hauling several heavy ebikes, the Mach2 corrects the six major “issues” of the original rack. Cal is no longer associated with (company name removed for legal reasons) and now works with QuikrStuff.

Features:

Easy-access pivot trigger – With an easy-access trigger on the end of every Add-on, gone are the days of reaching blindly under the rack to find that sticky release bar that often became a 2-person job.

No tool Add-ons – Add and remove Add-ons in seconds. No tools needed.

One key anti-theft system – The same lock and key is used to lock the rack into the hitch, the Add-ons together, and the ramp accessory to the Add-ons. If you wish to purchase an additional Add-on later down the road, we can look up what variation of lock you have and match it. This is also true for our Wheel Lock accessory.

No tools wheel size adjustment – Switch between strider bikes and big boy bikes in seconds. To accommodate wheels of any size, just loosen the gold lever, slide, and tighten. Tire spools are already fat tire ready, no spacer kit needed.

Redesigned hitch – The new hitch design uses two aluminum pads instead of one steel ball. The pads are stronger, smoother, and more stable, as the old steel ball version could deform the hitch over time. The same key is used to lock the Add-ons together and the rack into the hitch.​ It can only lock in the top 200 degrees, eliminating the chance of locking it in the down position, where it is prone to damage.

Portability and Storage – Press the blue plate to fold for easy carrying, transport, and storage. One-bike rack weighs 28 lbs. + 22 lbs. per Add-on.

Ramp accessory – Roll heavy Ebikes onto the rack with our modular ramp accessory. It uses the same anti-theft system and attaches just like another Add-on.

No tools pivoting license plate holder accessory – Your new rack may obstruct the view of your vehicle’s license plate. If that happens, you can use the Quik attach license plate brackets to move your license plate to the back of the rack where it is more visible. Once installed, you will be able to move your license plate from your rack to your vehicle within seconds and without tools.

Check out the full demo of his latest design, the Quik Rack Mach2:

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aIs the Quik Rack Mach2 compatible with the old Quik Rack (company name removed)?

UPDATED SEPTEMBER 2023

Our improved, no-tools coupling mechanism is not compatible with the older rack for a good reason. It’s out with the old and in with the new and improved! Check out the full demo of the Quik Rack Mach2, highlighting all the new features and improvements:

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aHow does the new Quik Rack Mach2 compare to the old Quik Rack?

UPDATED SEPTEMBER 2023

It’s the rack you know and love, but Quikr and better.

14 new patents, modular, lightweight yet heavy duty!

Easy-access pivot trigger – With an easy-access trigger on the end of every Add-on, gone are the days of reaching blindly under the rack to find that sticky release bar that often became a 2-person job.

No tool Add-ons – Add and remove Add-ons in seconds. No tools needed.

One key anti-theft system – The same lock and key is used to lock the rack into the hitch, the Add-ons together, and the ramp accessory to the Add-ons. If you wish to purchase an additional Add-on later down the road, we can look up what variation of lock you have and match it. This is also true for our Wheel Lock accessory.

No tools wheel size adjustment – Switch between strider bikes and big boy bikes in seconds. To accommodate wheels of any size, just loosen the gold lever, slide, and tighten. Tire spools are already fat tire ready, no spacer kit needed.

Redesigned hitch – The new hitch design uses two aluminum pads instead of one steel ball. The pads are stronger, smoother, and more stable, as the old steel ball version could deform the hitch over time. The same key is used to lock the Add-ons together and the rack into the hitch.​ It can only lock in the top 200 degrees, eliminating the chance of locking it in the down position, where it is prone to damage.

Portability and Storage – Press the blue plate to fold for easy carrying, transport, and storage. One-bike rack weighs 28 lbs. + 22 lbs. per Add-on.

Ramp accessory – Roll heavy Ebikes onto the rack with our modular ramp accessory. It uses the same anti-theft system and attaches just like another Add-on.

No tools pivoting license plate holder accessory – Your new rack may obstruct the view of your vehicle’s license plate. If that happens, you can use the Quik attach license plate brackets to move your license plate to the back of the rack where it is more visible. Once installed, you will be able to move your license plate from your rack to your vehicle within seconds and without tools.

Check out the full demo of the Quik Rack Mach2, highlighting all the new features & improvements:

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aWhere is the Quik Rack Mach2 manufactured?

UPDATED SEPTEMBER 2023

The Quik Rack Mach2 is manufactured and assembled in Grand Junction, Colorado, USA! We are so proud of this and consider it to be one of the finest features of our product!

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aHow many bikes can the Mach2 carry?

UPDATED SEPTEMBER 2023

The Mach2 Single Rack 2″ hitchor 1.25″ hitch (both $699) hold only one bike.

You can add up to three Add-ons ($499 a piece) to the Mach2 Single Rack 2″ for a total of four bikes

OR…

You can add up to two Add-ons ($499 a piece) to the Mach2 Single Rack – 1.25″ Hitch for a total of three bikes

Check out the four-bike system in action!

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aIs it available to purchase through any bike shops?

UPDATED SEPTEMBER 2023

The Mach 2 bike rack and other QuikrStuff products are only sold online via our website. We do not sell the racks at bike shops at this time.

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aDo you offer any discounts, pro deals, etc.?

UPDATED SEPTEMBER 2023

First time customers can use the WELCOME25 coupon in the checkout process to receive $25 off their first order (order must be $599 or more). We currently do not offer any other discounts or pro deals.

We hope to be able to do so in the future, but at this time our demand is so high and we are still trying to catch up from delays associated with being a startup, Covid, supply chain issues and continued high demand for our product. Thank you for understanding.

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aWhat metals is the rack made from?

UPDATED SEPTEMBER 2023

The rack itself is mainly anodized aluminum with stainless steel fasteners (screws, bolts and nuts) and some brass bushings. There are also a few Delrin parts. Delrin is an engineering thermoplastic used in precision parts requiring high stiffness, low friction, and excellent dimensional stability.

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aWhat are the color options?

UPDATED SEPTEMBER 2023

Black with silver, gold, red, and blue accents.

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aWhy is the Quik Rack Mach2 more expensive than competitors?

UPDATED SEPTEMBER 2023

QuikrStuff is a dedicated to one thing: making the gold standard of bike racks. With the inventor of the original Quik Rack in our corner, you can expect his latest model, the Mach2, to be the industry standard. Its price reflects its durability and ease-of-use, which can’t be matched thanks to the no-tools design. Other notable features are: easy-access pivot trigger, one key anti-theft system, no tools add-ons, no tools wheel size adjustment, the redesigned hitch, portability and easy storage, and the ramp and license plate accessories.

The Mach2 rack is 100% American-made, which naturally poses cost challenges. We do, however, remain competitively priced with other heavy-duty 4-bike systems.

We hope you’ll consider the latest and greatest to protect the investment you’ve made in your bikes.

See the Mach2 in action:

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aIs it available for pickup?

UPDATED SEPTEMBER 2023

We occasionally arrange for locals to pick up their rack, but for the most part all orders must be delivered.

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aDo you ship outside the USA?

UPDATED SEPTEMBER 2023

We are only shipping to the USA (Alaska and Hawaii included), US Military, and Canada at this time.

We currently ONLY offer international shipments to Canada. We hope to expand into other destinations as we catch up on backorders. It is worth noting that you will pay a shipping fee with us, and any duties or taxes associated with the shipment charged by the CBSA are your responsibility to pay.

Free shipping is NOT included in any shipments, as shipping and fuel charges are extremely volatile.

If you want to know how much your shipping will be, please put the desired items in your cart and go through the checkout process until you get to shipping. You can decide from there whether or not you want to complete the order.

Additionally, we decided we should be more “equitable” in our pricing methodology to charge accordingly to each customer vs. charging the people close to us more to make up for the people farther away.

Read this for additional information on shipping guidelines and policies: https://quikrstuff.com/Company-Policies/

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aWhat kind of hardware do you use and how do I maintain it?

UPDATED SEPTEMBER 2023

The rack itself is mainly anodized aluminum with stainless steel fasteners (screws, bolts and nuts) and some brass bushings. There are also a few Delrin parts. Delrin is an engineering thermoplastic used in precision parts requiring high stiffness, low friction, and excellent dimensional stability.

The fasteners are torqued at the factory and because of the chemical properties of steel mated to aluminum, need no thread-lock solution.

Any mechanical connection can vibrate and loosen, so it is a good idea to occasionally check the fasteners and other parts to make sure they are secure and tight. This is normal wear and tear.

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aWhat is your warranty and return policy?

UPDATED SEPTEMBER 2023

You can find our policy link on the footer of the website.

Here is the direct link –https://quikrstuff.com/Company-Policies/

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aDo you have gift cards?

UPDATED SEPTEMBER 2023

We love the idea of giving a QuikrStuff gift card! We can create a “product” that you can put into your cart that will generate a single-use coupon code for whatever amount you would like.

The process would be:

1. You let us know the amount of the gift card you would like to purchase (any amount of your choice).

2. We create the product, making it available for you to purchase.

3. You shop and put this product in your cart. Upon payment, we will provide you a coupon code (i.e., gift card).

4. You present the coupon code as your gift OR we create a document that you can present as your gift. The document will include our company name; the amount of your gift; the coupon code and instructions for using it; and, if you wish, a personal message from you.

If you are agreeable to this, email us at support@quikrstuff.com and we will make it happen.

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aCan I use other companies’ products with the Mach 2?

UPDATED SEPTEMBER 2023

We cannot provide guidance on fit nor guarantee the full and safe function of our product when it is used in conjunction with third-party accessories, not limited to, but including: hitch extensions, swing away pivots, hitch adaptors, bike covers, etc. Any damages that result from the installation and/or use of products and/or parts on your QuikrStuff rack that are not unmodified QuikrStuff parts are not covered by our warranty.

Also see https://quikrstuff.com/Company-Policies/

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FAQs - QuikrStuff - Proudly made in the USA (2024)
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