How to Use Your Gmail Account as Your Email Sender via SMTP (2024)

Jotform User Guide
Form Emails
How to Use Your Gmail Account as Your Email Sender via SMTP

Last Update:December 7, 2023

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Gmail is a great alternative for sending form emails via Simple Mail Transfer Protocol (SMTP) if you don’t have a business email address. One requirement when using Gmail SMTP is to enable Two-Step Verification for your Google account. For more information, see how to turn on two-step verification.

Note

While this guide focuses on using a free Gmail account, this also applies to Google Workspace accounts. You only need to ensure that Two-Step Verification is enabled.

Getting an App Password

After enabling Two-Step Verification, you must create an app-specific password for your Jotform account. Without it, the SMTP will not work.

To create an app password

Open Google App passwords and sign in to your account.
Select Mail from the list of available apps and then Other from the device list.
Enter your desired app name, then select Generate.
Copy and save your app password to your computer.

How to Use Your Gmail Account as Your Email Sender via SMTP (1)

If you forgot your app password, you need to generate a new one since there’s no option to view the password once you close the password dialog.

Adding the Custom Sender Email

Once you have your app password, you need to set your Gmail as your custom sender email in Jotform.

To add a sender email

Go to Account Settings.
Edit Sender Emails and select Add Sender Email.

How to Use Your Gmail Account as Your Email Sender via SMTP (2)

In the Add new email address dialog, set up the following configuration:
- Email Address: {your email address}
- Hostname: smtp.gmail.com
- Port: 587 or 465
- Username: {your Gmail address}
- Password: {your Gmail app-specific password}
- Security Protocol: TLS or SSL